E-Commerce & App Platforms

For sellers and app publishers whose listings, apps or accounts are caught up in intellectual property complaints on Amazon, other marketplaces and app stores.

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What We Handle

Keeping your listings and apps online.

Amazon IP complaintsResponding to trademark, copyright and patent complaints against your listings.
Non-infringement lettersAttorney opinion letters supporting appeals and listing reinstatement.
Filing complaintsEnforcing your own rights against copycat listings and infringing sellers.
Design patent mattersEvaluating and responding to design patent complaints on marketplaces.
App store disputesCease-and-desist letters and IP complaints involving mobile apps.
Store & brand transfersAgreements for transferring an online store together with its trademarks.

How It Works

Clear steps, explained in plain language.

01
Review the notice
We read the complaint, the rights asserted and the listings or apps affected.
02
Assess
We tell you whether the complaint is likely valid and what response gives the best chance of reinstatement.
03
Respond
We prepare the appeal materials, opinion letter or correspondence with the rights owner.
04
Follow through
We track the platform's response and escalate if needed.

Common Questions

What clients ask us first

Amazon removed my listing for IP infringement. What can I do?

Options include asking the rights owner to retract the complaint, showing the goods are authentic, or submitting evidence that your product does not infringe — often supported by an attorney's non-infringement letter.

What is a non-infringement letter?

A letter from a U.S. attorney analyzing the asserted right and explaining why your product does not infringe it. Platforms often give it significant weight in an appeal.

Can a competitor misuse IP complaints against me?

It happens. If a complaint is unfounded, we can respond to the platform and, where appropriate, address the complainant directly.

Someone is copying my product. How do I take them down?

If you hold a registered trademark, copyright or patent, we can file complaints through the platform's reporting tools and, if needed, send a cease-and-desist letter.